Terms & Conditions

This is a starting draft. It was written to give the website a working policy from day one. Ahenfie Royal Group of Companies Limited must have it reviewed and approved — and every [PLACEHOLDER] below replaced with real company details — before the site goes live.

About these terms

These terms apply whenever you use this website or buy from Ahenfie Royal Group of Companies Limited, of [COMPANY ADDRESS], Ghana. By placing an order you accept them.

Prices and product information

• Prices are shown in Ghana Cedis and may change without notice.
• Building materials are natural and manufactured goods: colour, finish and exact dimensions can vary slightly between batches.
• We do our best to keep prices, stock levels and descriptions accurate. Where an error is obvious, we will contact you before going ahead rather than hold you to it.
• For bulk quantities, please request a quotation. A quotation is valid for the period stated on it.

Orders

Placing an order is an offer to buy. A contract is formed when we confirm the order. We may decline an order if the goods are unavailable, if the price was clearly wrong, or if we cannot verify the details you gave us. You do not need an account to order — guests may check out and claim the order to an account later.

Payment

You may pay by the methods offered at checkout, which may include Mobile Money, card, bank transfer, cash on delivery or payment at the depot. Goods remain our property until they are paid for in full.

Delivery and pickup

Delivery and collection are covered by our Shipping & Delivery Policy, which forms part of these terms. Delivery timescales are confirmed when you order and are estimates, not guarantees.

Returns

Returns and refunds are covered by our Return & Refund Policy, which also forms part of these terms.

Construction, project and property services

Construction work, project management and property transactions are governed by a separate written agreement between you and us. Nothing on this website is an offer to sell land or property; listings are invitations to enquire, and every transaction is subject to due diligence and formal documentation.

Your account

Keep your password to yourself, and tell us straight away if you think somebody else has it. We may suspend an account that is being used improperly.

Our liability

We are responsible for supplying goods that match their description and are of satisfactory quality. We are not responsible for losses that were not foreseeable, for work carried out by third parties, or for materials used contrary to manufacturer instructions or professional advice. Nothing here limits liability that cannot lawfully be limited.

Content on this site

The text, images, logos and design on this site belong to us and may not be copied or reused without our written permission.

Governing law

These terms are governed by the laws of the Republic of Ghana, and the courts of Ghana have jurisdiction over any dispute.

Contact

Questions about these terms: [COMPANY EMAIL] or [COMPANY PHONE].